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We don’t like to make a ‘song and dance’ about it, but from time to time we are recognised for our excellent quality plants and passion for customer service.
Our annual audit carried out by the Garden Centre Association has taken place, and we are delighted to have improved on our score for the second year running. We have also been awarded a total of 18 awards of Merit for our different departments including our seasonal plants, houseplant department and our customer service points, all of which scored over 90%.
We have always prided ourselves on our dedication to Customer Service and our hard working team at Aylett Nurseries were recently rewarded at the Garden Centre Association North Thames Area Awards 2016 with the coveted First Place Award for Customer Service.
More exciting news, at the beginning of October we were awarded an award from Garden Trade News who had been out and about judging the UK’s Garden Centres and their teams and we won the silver prize for the Greatest Garden Centre Customer Service Team 2016.
For a grand finale in 2016 we secured a gold award for the “Greatest Festive Plant Team” from Garden Trade News in their Greatest Christmas Awards!
In 2015 The Garden Centre Association listed us as a ‘Garden Centre of Excellence for 2015′ and one of the top 10 garden centres in the UK.
We were also delighted to be awarded ‘Greatest Garden Centre Sales Team 2015′.
In 2010 and 2011 Aylett Nurseries received the accolade of Gardening Which “Best Buy” – rated the third best independent garden centre in the UK.
Over the years we have won many other prestigious awards.
Aylett Nurseries have won top awards for Dahlia exhibits, including 42 Gold Medals at the Royal Horticultural Society shows.
At the Great Autumn Show of 1977 the Nursery was awarded the Williams Memorial Medal. This is presented for the best exhibit of plants and/or flowers of a single genus staged at one of the Society shows during the course of a year. This great achievement was repeated again in 1994.
For over thirty years Roger Aylett, who started the business in the mid-1950s, was a valued member of the R.H.S Shows and Dahlia Committees – he was also regularly seen assessing the dahlia trials at Wisley.
In 1993 he was overjoyed to receive recognition from the Royal Horticultural Society with the award of the Veitch Memorial Medal for outstanding contributions to the science and practice of horticulture.
To maintain our status as one of the leading garden centres in the country we are members of a number of trade associations, including The Garden Centre Association (GCA) and The Horticultural Trades Association (HTA).
The GCA (The Garden Centre Association) is an association that deals with many of the country’s leading garden centres and each one has to achieve a high level of good business practice before they can be accepted as an Approved Member. To ensure that high standards are maintained, each garden centre is inspected annually.
The HTA (The Horticultural Trades Association) is a modern, leading-edge trade association representing the UK garden industry. HTA membership covers all aspects of the industry and includes some 1,600 businesses and 2,700 outlets representing retailers, growers, landscapers, service providers, manufacturers and distributors of garden materials.
Retail membership includes specialist retail nurseries, the vast majority of independent garden centres, garden centre chains and some DIY and high street multiples. HTA member growers represent approximately 80 per cent of the total UK production of ornamental plants, including all major UK growers.